FAQ's
What does my website include?
Your website includes complete set-up with chosen template and website domain, website hosting, website updates & backups.
Do You Buy My Domain?
We cover the cost of your domain both initial purchase and renewal (up to $20.00 value). Most domains cost between 15-20 dollars per year.
Do I own my domain?
Yes, you own your domain. It is an important part of your business or personal brand and should remain with you, not a web company.
Do you build my website?
No. We provide the tools, the template and the instructions to help you create a fantastic website.
Is free really free?
Absolutely. It’s a great option to determine if this is a good option for you. After 30 days, your credit card will be billed for monthly fees if your site is not cancelled.
What web tools come with my site?
The design template with web pages, ability to create with a simple drag and drop editor & all the initial functionality goes with your template (such as an online store).
What does my $49.00 dollars per month include?
Full website setup, website tools for you to build your site, daily backups and updates to keep your site running correctly and safe.
What about Wix or Squarespace?
Great companies but may not fit what you need. Both lack flexibility and customization on their sites. View more here.
I need a website. Should I choose this option?
This is a great choice if you do not want to layout thousands of dollars on a website and you are willing to put in a little sweat equity with the web design.
I am not an IT person. Will I be lost?
If you are willing to look at a few videos and simply play around with your design, you’ll do great.
Is it as simple as you say?
Yes. Your template and hosting has all the pieces you need. There will be a little learning curve as you design your site but our templates are common and have lots of videos you can look at.
Can I change my template after I've chosen one?
Yes. However, you would start from scratch with the new template. We do not charge for a template change.
Can I cancel?
Yes, you can cancel at any time. You are billed monthly for your site so your site so cancellation would happen at the end of your payment period.
How Do I Cancel?
Go to “My Account” and click on the button that says “Cancel”. Your site will remain active until the billing cycle is complete.
If I cancel, what happens to my site?
We take your site down but make a copy that will be available for 30 days in case you change your mind. After 30 days, your site is deleted.
I cancelled but made a mistake. Can I get my site back online?
If it is within 30 days of your cancellation, we can upload your site again with our copy. After 30 days, your site is deleted and you would have to begin with a new order and new site.